Account Manager
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Key skills for this role
About the Role
ARRISE is seeking an Account Manager to join their Dubai office, managing a portfolio of iGaming clients. The role involves building long-term partnerships, supporting client onboarding, and driving revenue growth.
Key Skills for This Role
Responsibilities
- Act as the primary point of contact for assigned clients
- Build and maintain strong, long term relationships with clients to ensure satisfaction and loyalty
- Support client onboarding and guide them through integrations and product launches
- Work with internal teams to deliver timely solutions and meet client needs
- Collect, organize, and share promotions from providers with clients
- Identify opportunities for upselling and cross selling products and services
- Provide regular updates and KPI reports to clients and management
- Monitor the respective iGaming market and advise clients on relevant opportunities
- Resolve client issues quickly and effectively to maintain service excellence
- Participate in industry events and client meetings when required
Requirements
- 1–2 years’ experience in Account Management, Business Development, or Customer Success (iGaming industry experience is a must)
- Track record of building client relationships and contributing to account growth
- Strong interpersonal and negotiation skills
- Commercially minded with good analytical and problem solving abilities
- Fluent in English (spoken and written)
- Proficient in Microsoft Office Suite; experience with CRM/project tools is a plus
- A proactive, adaptable, and professional approach to work
- Willingness to travel for client meetings and business events
Full Job Posting
About the Role
- We are looking for an Account Manager to join our office based team in Dubai. As an Account Manager, you will be responsible for managing a portfolio of clients, supporting their needs, and driving long term partnerships. You will play a key role in maintaining strong relationships, ensuring smooth
What You'll Be Doing
- Act as the primary point of contact for assigned clients.
- Build and maintain strong, long term relationships with clients to ensure satisfaction and loyalty.
- Support client onboarding and guide them through integrations and product launches.
- Work with internal teams to deliver timely solutions and meet client needs.
- Collect, organize, and share promotions from providers with clients.
- Identify opportunities for upselling and cross selling products and services.
- Provide regular updates and KPI reports to clients and management.
- Monitor the respective iGaming market and advise clients on relevant opportunities.
- Resolve client issues quickly and effectively to maintain service excellence.
- Participate in industry events and client meetings when required.
What We Ask of You
- 1–2 years’ experience in Account Management, Business Development, or Customer Success (iGaming industry experience is a must).
- Track record of building client relationships and contributing to account growth.
- Strong interpersonal and negotiation skills.
- Commercially minded with good analytical and problem solving abilities.
- Fluent in English (spoken and written).
- Proficient in Microsoft Office Suite; experience with CRM/project tools is a plus.
- A proactive, adaptable, and professional approach to work.
- Willingness to travel for client meetings and business events.
What We Give You in Return
- A detailed company training on highest standards.
- A chance to work in friendly and supportive culture.
- Tremendous growth opportunities in a large fast moving international company.
- Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.
- Private health insurance.
- Lunch provided in the office once per week.
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