Account Manager

Manage and develop existing branch, regional, or global accounts

Build strong relationships at multiple customer levels

Identify and grow business opportunities

Coordinate with sales, operations, and leadership teams

Ensure high levels of customer satisfaction

Assist with collections when needed.

Manage client profiles and updates on the CRM

Build territory maps showing number of accounts located in each city

Fluent in EI systems and demos to provide technical updates to accounts

Share weekly schedule with all Departments to help coordinate and participate in joint account visits.

Turn major business opportunities and proposals over to Sales and operational issues to Ops.

Management of Business Reviews

Continually seek improvement in procedures and services to create more efficient and cost-effective operations.

Assume lead responsibility for the efficient delivery of all (branch) services.

Ensure that a functioning and agreed upon invoice - payment process is in place.

Educated to A-level standard (GCSE Math’s and English required)

Preferably 2-3 years’ industry experience

Proven work experience in business development

Proficient in MS Office and CRM software

Ability to communicate up and down management hierarchy with equal effectiveness

Strong presentation skills and analytical skills

Proven problem solving and interpersonal skills

Expeditors offers excellent benefits:

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth opportunities within the company