Account Manager

Serve as a day-to-day point of contact for a portfolio of strategic clients, ensuring high levels of satisfaction and engagement.

Develop a deep understanding of clients' business to identify opportunities where 10Pearls can deliver value.

Proactively manage account health, track engagement metrics, and mitigate risks before they become issues.

Identify and cultivate relationships with key stakeholders to expand our footprint within existing accounts.

Manage and grow relationships with key technology partners (e.g., AWS, Salesforce, Microsoft) to drive co-selling motions and joint go-to-market initiatives.

Work with partners to navigate their internal programs, incentives, and compliance requirements to maximize collaboration benefits.

Conduct regular on-site visits with both clients and partners to build rapport, lead business reviews, and present 10Pearls' capabilities.

Collaborate with technical delivery teams to translate complex project successes into compelling case studies and new business proposals.

Track industry trends and competitive intelligence to inform account strategies and partnership opportunities.