Account Management Lead – Editions France

Editions Strategy & Growth

Act as the guardian of the Editions strategy for France, ensuring its coordination across teams and its disciplined execution site by site

Lead your team's portfolio strategy, growing the performance and profitability of each Editions site in line with agreed targets

Develop the business so that it fits within, and contributes to, the wider regional strategy, bringing the specificity of the French network to regional and international forums

Build and deliver joint business plans with restaurant partners, identifying growth and profitability opportunities, defining mutual goals and finding compelling ways to solve them (menu optimisation, virtual brands, pricing, packaging, catchment expansion)

Coordinate with the Media team to identify and negotiate revenue opportunities to generate additional value from Editions sites

Occupancy & Commercial Performance

Own the occupancy trajectory of the French network, partnering closely with Local teams to positively drive occupancy and secure signed contracts within agreed timelines

Own and enforce the Editions commercial scorecard for new kitchens, profitability checks against P&L guidelines, launch package, site specificities, ensuring the process is applied consistently across the team

Steer the lead generation and pipeline process, mapping high-potential restaurants and cuisine gaps by site, and mobilising other commercial stakeholders to qualify interest

Lead commercial negotiations with business owners and C-suite operators, supporting proposals with a robust P&L rationale

P&L Ownership & Governance

Own a portion of the Editions P&L, accountable for revenue, profitability and the financial health of your perimeter

Set, own and deliver performance targets across occupancy, partner health, site profitability and Deliveroo output metrics

Run a clear operating rhythm on reporting, velocity, sign-to-live, occupancy and sales reviews, and use it to make decisions, not just to describe results

Kitchen Launches & Cross-functional Execution

Work with Site Managers, Food Safety, Compliance, Site Construction and Kitchen Layout teams to secure the successful build and launch of new kitchens

Coordinate with Global team on kitchen implementation, and with Marketing and Operations on launch packages, so that every opening lands on time and performs from week one

Manage and oversee project execution end to end, including B2B communication and cross-business-unit workshops

Propose process optimisation and automation: Deliveroo moves fast, and you will improve the processes that let Editions scale

Senior Stakeholder Management

Act as the senior point of contact and face of Deliveroo Editions for top restaurant partners, building trusted, long-term relationships and representing Deliveroo at partner events

Establish a strong operating rhythm with partners, including quarterly business reviews and monthly performance check-ins

Serve as a trusted advisor to senior stakeholders, providing strategic insights on Deliveroo, competitors and broader industry trends

Team Leadership: Support and coach your Account Managers and Sales Managers to build and execute strong commercial and operational plans, and to raise the standard of account management across the Editions network

7+ years working in commercially focused roles

Experience managing medium-sized commercial or account management teams

Highly analytical, with proven P&L ownership or strong financial decision-making experience

Solid project management skills, with a track record of delivering complex, cross-functional projects on time

Mix of both strategy and execution experience

Comfortable handling negotiations with business owners or C-suite operators

Effective collaborator, able to influence internal stakeholders across functions and geographies, including global teams

Relationship-building and communication skills whether face-to-face, through phone or email

Adaptable and comfortable working in a rapidly changing environment; proactive and creative problem solver

Entrepreneurial mindset with a passion for food and operations

You will be in the field often, which will require travel (depending on the needs)

Previous general management experience, or experience running your own business would be desirable

Fluent in French and English is required

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.

🌎A culture built for builders High standards, collaboration, flexible working and continuous learning.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!