Account Executive Hilton Direct KSA
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Key skills for this role
About the Role
Develop relationships with key accounts, identify client needs, present solutions, and enhance revenue through effective communication and organizational skills.
Key Skills for This Role
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Overview
Develop strong relationships and partnerships with key accounts; enhance client awareness of key regions and hotels
Identify and qualify meeting needs of clients, presenting suitable solutions and proposals; convert business opportunities into business transactions
Acts as communicator between accounts and hotels, shares brand knowledge with clients and client knowledge with hotels
Documents development of business opportunity within relevant systems and reports them accordingly; with the support of the Group Sales Support role
To present the Hilton Worldwide hotels in a professional manner towards negotiating partners in line with Hilton s Values
To reach agreed goals and to deliver incremental revenue for all Hilton Worldwide hotels
Assesses actual performance compared to targets
Enforces policies and procedures to improve overall operations and effectiveness.
Ensure proposals and contracts presented negotiated with customers are checked / validated
Support accurate communication of sales promotions and information to relevant people
Coordinate any required administrative work in terms of reporting of figures
Participate in industry events and represents Hilton Worldwide at trade fairs and workshops, agreed by the line manager
Update manuals and other department related documents; support trainings for new team members
Adheres to measurements of ROI to ensure overall effectiveness
Comply with all policies, systems and procedures as laid down by the Manager Hilton Direct
Effective collaborative skills to build positive relationships with internal and external stakeholders
Strong administrative and organizational focus to work in a highly structured way
Persuading and influencing skills
High level of verbal and written communication skills
Willingness to develop and take responsibilites while working within a team but also self-dependent
Good knowledge of market segments
Understanding of competition and marketing strategies
Able to manage conflict
Good in interpreting and analysing data
Proficient in Microsoft Office applications
Usage and knowledge of other Sales Systems, e.g.
Salesforce
Understanding of sales process; tools, measurements and systems
Understanding of business needs of hotels and clients
Fluency in English and Arabic
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