betterteam
2nd Line Support Engineer
Uptime Solutions Ltd
Crawley, GBR
Full-time
Mid
Hybrid
Discovered 2 days ago
Windows Server 2008 R2Windows 10VMwareHyper-VAzureMicrosoft 365
Free
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Ready to ScanKey skills for this role
Windows Server 2008 R2Windows 10VMware
Key Skills for This Role
Windows Server 2008 R2Windows 10VMwareHyper-VAzureMicrosoft 365
Full Job Posting
- Troubleshooting a range of technical issues experienced by our clients, including the following technologies: Windows Server 2008 R2, 2012, 2016,2019. Windows 10 & 11. VMware, Hyper-V. Azure. Microsoft 365.
- Windows Server 2008 R2, 2012, 2016,2019.
- Windows 10 & 11.
- VMware, Hyper-V.
- Azure.
- Microsoft 365.
- Network troubleshooting.
- Using our PSA platform to log and respond to support tickets.
- Identifying automation opportunities and proactive tasks resulting in exceptional levels of Uptime and reliability of client systems.
- Experience working for a managed service provider.
- Knowledge of Autotask RMM or PSA.
- Being a people person, delivering support with a friendly and positive manner.
- Great communication skills, both verbally and in writing, will be expected.
- 7:45am - 4:15pm.
- 8:30am - 5pm.
- 9am - 5:30pm.
- 9:30am - 6pm.
- 11:30am - 8pm.
About Uptime Solutions Ltd
IT Services & Consulting200 employeesFounded 2009
Private MSP outsourcing provider delivering white-label helpdesk, NOC, and staff augmentation services to managed service providers.
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