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028 EN - Platform Owner, Automation Platforms

Export Development Canada
Toronto, CAN
Full Time
Senior
Hybrid
1 weeks ago
UiPathServiceNowMicrosoft Power PlatformAutomationWorkflow AutomationRPA
Free

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Team Overview

  • The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences.
  • Within DTS, the Digital Platform Delivery & Architecture (DPDA) group plays a critical role by enabling the business through secure, scalable, and fit for purpose digital platforms.
  • The Platform Owner, Automation Platforms is accountable for the end to end health, strategy, and value realization of EDC’s enterprise automation and workflow platforms.

What you will be doing

  • Define and own the enterprise vision and multi year roadmap for intelligent automation and workflow platforms.
  • Align platform capabilities to EDC’s business priorities, transformation initiatives, and operating model.
  • Balance run, grow, and transform demands while managing technical debt and platform sustainability.
  • Partner with Technical Leads, Developers, BAs, and delivery teams to ensure solutions are designed and delivered in line with platform standards.
  • For ServiceNow CSM enable effective intake, prioritization, and sequencing of work across multiple teams and domains.
  • Working with the Tech Lead, ensure strong release management, lifecycle management, and production support models are in place.
  • Work closely with the Business Enablement team and joint Automation COE to assess, shape, and size RPA and workflow automation opportunities.
  • Working with Enterprise Architecture, ensure automation use cases are appropriately qualified for the right platform.
  • Help to maintain the operating model for citizen development, including enablement, controls, and support.
  • Ensure appropriate guardrails exist to enable innovation without compromising security or maintainability.
  • Promote reuse, standard patterns, and platform literacy across the organization.
  • Establish and enforce platform governance, standards, and guardrails.

What we are looking for

  • Post secondary degree in Computer Science, Engineering, Information Systems, or a related field.
  • Minimum of 7 years of experience working with enterprise automation, workflow, or low code platforms.
  • Demonstrated experience acting as a platform owner, product owner, or technical product lead.
  • Strong hands on understanding of UiPath, ServiceNow CSM/App Engine/Workflow Data Fabric, and Microsoft Power Platform.
  • Solid understanding of enterprise architecture principles, integration patterns and APIs, and security/risk/compliance in regulated environments.
  • Proven ability to balance strategic thinking with pragmatic decision making.
  • Strong stakeholder management and executive communication skills.

What will make you stand out

  • Experience working within or alongside an Automation COE or enterprise enablement function.
  • Proven ability to govern automation delivery across multiple teams and vendors while maintaining delivery velocity.
  • Experience integrating GenAI capabilities into enterprise automation platforms within defined risk and governance frameworks.
  • Strong understanding of platform governance models and value based prioritization.
  • Experience enabling and governing citizen development programs.
  • Bilingual in both official languages (English and French).

Compensation Details

  • Platform Owner 18: Salaries typically range from CAD 96,557 to CAD 128,743 annually, based on qualifications and experiences, plus a performance based incentive.

Location

  • Export Development Canada operates in a hybrid work environment, with a current requirement of two in office days per week, increasing to three days per week in September 2026 (subject to change).
  • This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Halifax, or Vancouver.
  • Relocation assistance is available for candidates who meet the eligibility criteria.

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