028 EN - Platform Owner, Automation Platforms
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Key skills for this role
About the Role
Export Development Canada (EDC) is seeking a Platform Owner for Automation Platforms. This role is accountable for the end-to-end health, strategy, and value realization of EDC's enterprise automation and workflow platforms (UiPath, ServiceNow, Power Platform).
Key Skills for This Role
Responsibilities
- Define and own the enterprise vision and multi year roadmap for intelligent automation and workflow platforms
- Align platform capabilities to business priorities, transformation initiatives, and operating model
- Establish and enforce platform governance, standards, and guardrails
- Act as final decision authority for platform design choices and onboarding of new use cases
- Partner with Automation COE to assess, shape, and size automation opportunities
- Ensure platform changes align with enterprise architecture, security, and risk requirements
- Represent platforms in architecture reviews, governance forums, and executive discussions
- Own strategic relationships with platform vendors and implementation partners
- Integrate GenAI capabilities into automation platforms in a controlled, secure manner
Requirements
- Post secondary degree in Computer Science, Engineering, Information Systems, or related field
- Minimum of 7 years of experience working with enterprise automation, workflow, or low code platforms
- Demonstrated experience acting as a platform owner, product owner, or technical product lead
- Strong hands on understanding of UiPath, ServiceNow (CSM, App Engine, Workflow Data Fabric), and Microsoft Power Platform
- Solid understanding of enterprise architecture principles, integration patterns and APIs, security, risk, and compliance
- Proven ability to balance strategic thinking with pragmatic decision making
- Strong stakeholder management and executive communication skills
Full Job Posting
Position Overview
- The Platform Owner, Automation Platforms is accountable for the end to end health, strategy, and value realization of EDC’s enterprise automation and workflow platforms.
What you will be doing
- Define and own the enterprise vision and multi‑year roadmap for intelligent automation and workflow platforms.
- Align platform capabilities to EDC’s business priorities, transformation initiatives, and operating model.
- Balance run, grow, and transform demands while managing technical debt and platform sustainability.
- Partner with Technical Leads, Developers, BAs, and delivery teams to ensure solutions are designed and delivered in line with platform standards.
- For ServiceNow CSM enable effective intake, prioritization, and sequencing of work across multiple teams and domains.
- Working with the Tech Lead, ensure strong release management, lifecycle management, and production support models are in place.
- Work closely with the Business Enablement team and joint Automation COE to assess, shape, and size RPA and workflow automation opportunities.
- Working with Enterprise Architecture, ensure automation use cases are appropriately qualified for the right platform.
- Help to maintain the operating model for citizen development, including enablement, controls, and support.
- Ensure appropriate guardrails exist to enable innovation without compromising security or maintainability.
- Promote reuse, standard patterns, and platform literacy across the organization.
- Establish and enforce platform governance, standards, and guardrails.
What we are looking for
- Post‑secondary degree in Computer Science, Engineering, Information Systems, or a related field.
- Minimum of 7 years of experience working with enterprise automation, workflow, or low code platforms.
- Demonstrated experience acting as a platform owner, product owner, or technical product lead.
- Strong hands‑on understanding of UiPath, ServiceNow (CSM, App Engine, Workflow Data Fabric), and Microsoft Power Platform.
- Solid understanding of enterprise architecture principles, integration patterns and APIs, security, risk, and compliance.
- Proven ability to balance strategic thinking with pragmatic decision‑making.
- Strong stakeholder management and executive communication skills.
What will make you stand out
- Experience working within or alongside an Automation COE or enterprise enablement function.
- Proven ability to govern automation delivery across multiple teams and vendors while maintaining delivery velocity.
- Experience integrating GenAI capabilities into enterprise automation platforms within defined risk and governance frameworks.
- Strong understanding of platform governance models and value‑based prioritization.
- Experience enabling and governing citizen development programs.
- Bilingual in both official languages (English and French).
Compensation Details
- Platform Owner 18: Salaries typically range from CAD 96,557 to CAD 128,743 annually, based on qualifications and experiences, plus a performance‑based incentive.
Location
- Export Development Canada operates in a hybrid work environment, with a current requirement of two in‑office days per week, increasing to three days per week in September 2026.
- This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Halifax, or Vancouver.
- Relocation assistance is available for candidates who meet the eligibility criteria.
About EDC
- At Export Development Canada (EDC), we empower Canadian businesses to succeed globally.
- As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.
Why Join EDC?
- Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work life balance, & the opportunity to help make Canada and the world better through trade.
- Work Life Balance: EDC offers a competitive compensation package & work life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
- Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
- Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
- Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
- Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
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