Zuora Billing- Senior Developer

8+ years of hands-on experience implementing, maintaining and supporting Zuora Billing solutions (e.g. workflows, automations) in a production environment using standard features and following platform best practices (solution design, configuration and troubleshooting).

Strong knowledge of core Zuora concepts: product catalogue, rate plan charges, subscriptions/amendments, proration, billing runs, invoicing, credit memos/debit memos, and common finance/billing controls.

Proficiency with Zuora APIs and data access (e.g., REST APIs, Data Query) and solid understanding of integration patterns with CRM/ERP/middleware.

Strong problem-solving skills with evidence of root cause analysis across configuration, data, and integration issues.

Practical experience using AI tools (e.g. Zuora AI, Zuora workflow AI, Microsoft Copilot) to accelerate development, documentation, research and to explore platform functionality, while applying sound judgement to verify accuracy and protect sensitive data.

Experience producing technical documentation and operational runbooks that enable reliable support and knowledge transfer.

Strong communication skills and ability to collaborate effectively with cross-functional technical and business teams in a global, matrixed environment.

Professional maturity and ability to operate calmly in business-critical situations, taking accountability through to resolution.

Zuora certifications (e.g., Zuora Billing Administrator, Zuora Billing Consultant, or equivalent).

Experience with complex go-to-market models (usage-based pricing, ramp deals, multi-entity, multi-currency, mid-term upgrades, renewals) and high-volume billing operations.

Experience of Zuora Revenue (RevPro) and revenue recognition principles, including upstream/downstream impacts from billing configuration.

Knowledge of financial processes and controls, including tax, compliance, audit evidence, and reconciliation.

Familiarity with agile delivery methodologies, CI/CD or DevOps practices for configuration/integration changes.

Knowledge of IT security and architecture frameworks (e.g., MITRE ATT&CK, TOGAF) and how they influence application design and integration choices.