zoho administrator

Requirements

• Key Responsibilities
• Administer and maintain the Zoho One Suite (CRM, Books, Projects, Desk, etc.).
• Create and manage workflows, automation, blueprints, and business rules.
• Configure and maintain Zoho connectors, integrations, and API-based tools.
• Manage user roles, profiles, data security, and system permissions.
• Build and maintain dashboards, reports, and analytics for leadership.
• Integrate Zoho with third-party applications and internal systems.
• Troubleshoot and resolve Zoho-related issues across modules.
• Train employees on Zoho tools, features, and best practices.
• Support data migration, backups, and system hygiene.
• Essential Qualifications
• Diploma/Degree in Computer Science, IT, Electronics, Business Administration, or related fields.
• Minimum 3 years of hands-on experience in Zoho Administration.
• Technical Competencies (Must Have)
• Deep knowledge and practical experience with:
• Zoho CRM
• Zoho Books
• Zoho Projects
• Zoho Desk
• Zoho Workflow Automation
• Deluge scripting
• Zoho Analytics & Dashboards
• Strong experience in API integrations and third-party app connectivity.
• Ability to manage user roles, security, and data governance.
• Strong troubleshooting and cross-module knowledge.
• Desirable Skills (Good to Have)
• Zoho Certifications (CRM, Creator, etc.)
• Experience in telecom/ISP workflow automation
• Ability to conduct internal Zoho training sessions
• Knowledge of data migration, cleansing, and backup processes