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The Workplace Experience Specialist is the face of IT within BDO offices, delivering high-quality, in-person technology support that underpins our people’s daily productivity.
This role is critical in ensuring a seamless first-day experience for new starters, executing device lifecycle tasks under the governance of the Asset & Configuration Lead, supporting online meetings, acting as a local triage for onsite issues, and most importantly maintaining a strong customer-centric presence in each office.
This role has a primary onsite requirement of five days per week due to operational and client service needs.
The Workplace Experience Specialist is the face of IT within BDO offices, delivering high-quality, in-person technology support that underpins our people’s daily productivity.
This role is critical in ensuring a seamless first-day experience for new starters, executing device lifecycle tasks under the governance of the Asset & Configuration Lead, supporting online meetings, acting as a local triage for onsite issues, and most importantly maintaining a strong customer-centric presence in each office.
This role has a primary onsite requirement of five days per week due to operational and client service needs.
The Information Technology team is part of BDO’s shared services group, providing essential support across the firm and its Service Lines. Our mission is to deliver high-performing, secure, and reliable technology services nationally, enabling BDO professionals to work efficiently and confidently. We focus on innovation, resilience, and continuous improvement to ensure technology remains a strategic enabler for the business.
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Working for BDO you will be part of a growing and market leading professional services firm. Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services. Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways. We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.
Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, employee referral rewards, study, and professional development support.
Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.
With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience. Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive).
We are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a 2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
BDO is committed to inclusive and accessible recruitment practices. If you require any reasonable adjustments to support your application or interview process, we encourage you to contact our Talent Acquisition team at recruitment@bdo.com.au
Australian professional-services firm providing audit, tax, advisory, and accounting services to businesses, governments, and individuals.
Visit company websiteJobs and hiring trendsFull-time
Entry · 1+ years experience
Onsite
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