Workforce Management Scheduler

Job Track Description

General Profile

Functional Knowledge

Business Expertise

Impact

Leadership

Problem Solving

Interpersonal Skills

• Exchanges information and ideas effectively.
• Uses tact and diplomacy when working with others.

Responsibility Statements

• Delivers the required calculation for all workflows based on transactions, productivity, and waste forecasts.
• Reviews and processes requests from operations for scheduled activities, such as time off, non-productive activities, and exceptions into schedules, based on guidelines and planned capacity.
• Creates employee schedules that minimize work hours and meet workload requirements, resource availability, and regulations.
• Optimizes the use of resources to effectively meet project KPIs.
• Publishes employee work schedules after sign-off of intraday management.
• Performs other duties as assigned.
• Complies with all policies and standards.
• Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
• People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form . You may also click here to access Conduent’s ADAAA Accommodation Policy .
• At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.