Base Career helps you apply smarter for this job.
Key skills for this role
As a Workforce Management - Reporting at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. This role is strictly involved in the development of the product and does not involve access to Protected Health Information (PHI) & Personally Identifiable Information (PII) or any secured/confidential client data. The work is limited to application development and does not include handling or processing of sensitive health information.
Bangalore, KA, IN, 560100 Chennai, TN, IN, 600032
As a Workforce Management - Reporting at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. This role is strictly involved in the development of the product and does not involve access to Protected Health Information (PHI) & Personally Identifiable Information (PII) or any secured/confidential client data. The work is limited to application development and does not include handling or processing of sensitive health information.
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
, USA
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h
, USA
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport
, USA
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport
, USA
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h
, USA
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h
, USA
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport
, USA
It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your car
, USA
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport
, USA
, USA
, USA
, USA
, USA
, USA
, USA
, USA
Produce, validate, or govern recurring Workforce Management reports for operational leaders and stakeholders.
Report on SLA attainment, response times, backlog trends, forecast accuracy, occupancy, productivity, adherence, schedule compliance, and operational risks.
Ensure reports are timely, consistent, and aligned to defined metric logic and stakeholder expectations.
Generate or review agent, team, site, channel, and function-level reports that highlight productivity, utilization, adherence, occupancy, and schedule compliance.
Identify meaningful patterns, trends, anomalies, and risks in workforce data.
Translate reporting outcomes into practical recommendations that leaders can act on.
Ensure data accuracy, consistency, integrity, and clear documentation across reporting outputs.
Apply standard definitions, report QA routines, metric logic, and validation checks.
Use Excel, Power BI, Verint reporting outputs, and other visualization tools to present data clearly and effectively.
Stakeholder Communication & Continuous Improvement
Shift Timings : 9 hours shift between 4.30PM IST to 4.30 AM IST
Digitally enabled solutions for health and human services.
Visit company websiteJobs and hiring trendsFull-time
Mid · 3+ years experience
Remote
Apply faster on company sites with our extension.