Workflow Manager

The Senior Workflow Manager provides executive-level workflow, correspondence, and task-management support to the Office of the Under Secretary of War for Acquisition and Sustainment Special Access Program Central Office (OUSW (A&S) SAPCO).

This position manages high-visibility actions through the full task lifecycle, from receipt and assignment through coordination, approval, distribution, and closeout.

The role maintains accurate workload visibility, ensures packages are complete and properly routed, and coordinates with senior Government leaders, action officers, security personnel, and external stakeholders in a fast-paced Special Access Program environment.

Through disciplined tracking, quality control, records management, and executive communication, the Senior Workflow Manager helps ensure that leadership decisions, correspondence, and mission-critical actions are completed accurately, securely, and within established suspense dates.

• Manage assigned office tasks and correspondence through the complete lifecycle, including receipt, review, assignment, coordination, approval, signature, distribution, archiving, and closeout.
• Maintain workload dashboards, workflow trackers, action-item logs, watch lists, and other management tools that provide accurate visibility into priorities, ownership, status, dependencies, and suspense dates.
• Monitor designated tasking and correspondence systems; identify new, overdue, incomplete, or at-risk actions; and coordinate timely follow-up with responsible action officers and stakeholders.
• Prepare task packages and review work products for completeness, accuracy, required coordination, supporting documentation, proper formatting, and appropriate security classification markings before routing.
• Route correspondence, briefings, decision packages, memoranda, and other work products among internal and external stakeholders for review, approval, and senior-leader signature.
• Maintain authoritative electronic copies of task packages and approved work products in accordance with established office policies, records-management requirements, and classified-information handling procedures.
• Distribute approved work products to authorized recipients and ensure task records contain final correspondence, approvals, coordination history, and supporting documentation.
• Develop, maintain, and periodically update workflow and correspondence standard operating procedures, desk guides, templates, and quality-control checklists.
• Prepare executive-level status reports, briefings, meeting materials, decision-support products, and workload analyses for senior Government leadership.