Workers Compensation Program Manager

• End-to-End Case Management: Serve as the central point of contact for all workers' compensation claims, ensuring accurate reporting, timely statutory filings, and proactive, empathetic case tracking from initial injury to closure.
• Field Safety Partnership: Partner closely with regional Safety Directors and field operations to investigate incidents, ensure proper OSHA recordkeeping documentation, and analyze injury trends to prevent future occurrences.
• Workplace Incident Investigations: Collaborate with Environmental Health & Safety (EHS) teams on workplace incident investigations.

• Develop and implement a comprehensive return-to-work program that supports injured employees and reduces claim duration.
• Coordinate with managers and supervisors to identify modified duty positions and work restrictions.
• Track RTW status for all open claims and maintain documentation.
• Monitor and report on RTW success rates and cost savings.
• Communicate RTW plans with employees, medical providers, and claim adjusters.
• Partner with legal department to ensure RTW activities comply with regulatory requirements.

• Generate monthly workers compensation reports including claims summary, costs, and RTW status.
• Track key metrics: lost time incidents, claim frequency, severity, reserves, and trends.
• Prepare quarterly reports for executive leadership on program performance and cost containment.
• Analyze claim patterns to identify loss prevention opportunities.
• Maintain accurate workers comp data in internal systems and provide accessible dashboards.

• Bachelor’s degree in Risk Management , Human Resources, or a related field preferred.
• Professional certifications such as ARM ( Associate in Risk Management ), CPDM (Certified Professional in Disability Management), or WCCP (Workers' Compensation Professional) are a plus.

• 5+ years of dedicated experience managing workers' compensation programs and claims.
• Experience building an internal function or transitioning away from a PEO model is highly desirable.

• Demonstrated ability to "flex up" into strategic process mapping and "flex down" into detailed claims administrative execution.
• Deep knowledge of state workers' compensation statutes (with a strong emphasis on Colorado regulations) and a solid understanding of how workers' comp overlaps with FMLA and the ADA.
• Exceptional communication skills, with the ability to build trust with field crew members, medical providers, and executive leadership.

• Experience building an internal function or transitioning away from a PEO model is highly desirable.
• Experience in Telecom, Construction or other Skilled Trades is highly desirable
• Legal or Paralegal experience in Workers Compensation is ideal

• Ability to lift and carry up to 25 lbs.
• Stand / walk / bend / climb / work in an office for extended periods
• Must be able to pass a pre-employment (background check / drug screen / MVR)

Congruex’s culture of safety and performance is built on the 4X Factor core values of Be Safe, Be Accountable, Be Respectful, and Earn Trust.

These values guide how we work with one another and how we interact with our customers.

We are committed to building a workplace where employees feel supported and recognized.

We invest in employees through a comprehensive approach, including the benefits below with eligibility on Day 1 of employment :

· Medical, Dental & Vision benefits with 70% paid by the company

· 401(k) with company match up to 4% and immediate vesting

· Flexible PTO for exempt roles & competitive PTO accrual for non-exempt roles

· 10 company paid holidays (9 standard and 1 floating)

· Company Paid Short-Term and Long-Term Disability coverage

· Company Paid Maternity & Parental Leave options

· Company Paid Basic Life Insurance (with employee paid voluntary options)

· Annual Safety Boot Program of up to $150 per eligible field employee per year

· Safety Points Program for eligible field employees redeemable in the company store

· Free wellness benefits like counseling, financial planning, and more

We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles.

Some benefits have eligibility criteria.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

Conditions to hiring may include but are not necessarily limited to background checks and drug testing.