WFM Planner

Requirement

• Here’s what we’re looking for: We are looking for someone with BPO Operations background and at least 2 years of experience in Workforce Planning - preferably with expertise in Forecasting, Capacity Planning and Scheduling, and Real Time Management.
• We need someone who has the ability to manage multiple, complex, ongoing tasks and projects. Someone who has a high attention to detail and has a strong desire to optimize procedures and processes. We’re in search of someone who is proactive when it comes to making decisions, as well as solving problems.
• We need someone who is proficient in statistical analysis and possesses good computer and software skills. Someone who has the ability to read trends and project those into future forecasts. Someone who has a working knowledge of database applications such as MS Office (Excel, Outlook, Powerpoint), or the ability to learn technology very quickly. Someone who has hands-on experience in IEX.
• Lastly, we’d be eager to speak to you if you have strong verbal and written communication skills; a high achiever and self-starter.
• How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
• DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
• We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .