Wellness Coach

Position Summary

Key Responsibilities

• Serve as a trusted guide and primary point of contact throughout each patient’s care journey.
• Conduct virtual coaching visits to educate, motivate, and support patients in achieving their health goals.
• Reinforce individualized care plans developed by the multidisciplinary clinical team.
• Promote adherence to prescribed home exercise programs while providing education and resources that support healthy lifestyle behaviors.
• Identify barriers to patient engagement and develop strategies to improve participation and outcomes.
• Monitor patient progress and communicate clinical concerns or changes to the appropriate members of the care team.
• Provide education on topics including pain science, nutrition, sleep, ergonomics, stress management, behavior change, and other wellness strategies that support musculoskeletal health.
• Collaborate closely with the multidisciplinary care team to optimize patient outcomes.
• Participate in clinical discussions, quality improvement initiatives, and operational projects as assigned.

Who You Are

Required Qualifications

• Health Coach Certification
• Minimum of 2 years of experience in a patient-facing healthcare role.
• Experience delivering virtual care or telehealth services.
• Experience working within a multidisciplinary healthcare environment.
• Experience providing high-volume, one-on-one patient interactions.
• Excellent communication, organizational, and time-management skills.
• Demonstrated ability to educate, motivate, and build rapport with patients.
• Comfortable using technology and learning new digital health platforms.
• Reliable high-speed internet and a quiet, professional remote workspace.

Preferred Qualifications

• Board Certified Health and Wellness Coach (NBC-HWC)
• Degree in Exercise Science, Kinesiology, or related field
• Experience in musculoskeletal or orthopedic care.
• Experience in digital health or a healthcare startup environment.

Logistics

Benefits

• Fully remote position with the flexibility to work from home
• Equity options to share in the company’s growth
• Healthcare benefits
• Paid Time Off (PTO)
• Separate Sick Time
• 401(k)
• Opportunity to make a meaningful impact by improving the lives of patients every day while helping shape the future of virtual musculoskeletal care
• Note: This job description is not intended to be exhaustive and may evolve based on the needs of the organization. Protera Health is an equal opportunity employer committed to fostering an inclusive workplace where every employee is treated with dignity and respect.