Wellbeing Associate - Riyadh

Our initiatives are crafted to enhance and support positive mental and physical health, while fostering a healthy culture and work environment across the organization.

The Onsite Wellbeing Counsellor will provide onsite mental health and wellbeing support to employees working in content moderation roles.

As a qualified counsellor or psychotherapist, you'll conduct sessions using interventions such as Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT) and Mindfulness Based Therapies (MBT).

You’ll routinely assess cases for risk, follow strict safety protocols and escalate complex cases to clinical leadership.

also includes collaborating with your colleagues to design and deliver group sessions that improve resilience, healthy coping, and distress management skills.

As this role falls into the category of Trust & Safety, you’ll be working with people exposed to harmful content.

This may occur in the form of images, video, and text related to hate speech, violence, child safety, depictions of harm to self and others, and harm to animals.

The primary responsibilities of this role include:

• Deliver one to one onsite counselling sessions, addressing a range of psychological health issues using short-term therapeutic interventions such as CBT, ACT and MBT
• Deliver one to one onsite coaching sessions, and develop resilience plans for maintaining employee health and wellbeing
• Deliver onsite group and peer support sessions aimed at building resilience, developing healthy coping strategies and building positive working relationships
• Facilitate onsite creative sessions such as creative therapies, music therapies, and mindfulness-based activities
• Assess cases for trauma related to exposure to graphic content and follow escalation protocols
• Evaluate and appropriately manage risks of harm to self or others in a timely manner
• Manage confidential case records and reports safely, and in line with privacy protocols
• Deliver psychometric assessments to employees in the region
• Review assessment data for trends that require intervention, and contribute to insight reports
• Complete administrative duties, including tracking session data and completion of individual case notes in a timely manner