Wealth Target Client Master and KYC Modernization Engineering Lead

Productivity Frameworks: Lead the design and implementation of global technology solutions that support the operational capacity and productivity framework, ensuring a sustainable, automated end-to-end KYC process.

Throughput Optimization: Partner with Global KYC Operations to set, measure, and optimize technology-driven productivity targets. Extend these models to Business and Compliance partners to ensure end-to-end throughput is accurately reflected and optimized.

Regulatory Compliance: Ensure the global KYC and WCM technology platforms continuously adapt to changing regulatory commitments, internal compliance mandates, and shifting client populations.

Impact Analysis: Lead technology impact analysis sessions related to new regulatory requirements, operational procedure changes, and business risk controls to ensure seamless platform adaptation.

Risk & Control: Appropriately assess risk when technology decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. Drive strict compliance with applicable laws, rules, and regulations, ensuring robust data privacy (GDPR, CCPA) and data security controls (encryption at rest/in transit).

Minimum 10+ years of experience in technology leadership, with a proven track record of managing large-scale, global engineering organizations within Tier-1 financial institutions.

Greenfield Implementation Experience: Proven track record of leading the first-generation implementation/rollout of enterprise-scale Client Master, Customer Master, or Master Data Management (MDM) systems.

Fenergo Expertise: Direct experience leading KYC modernization programs aligned with Fenergo CLM implementations, including configuration, API integration, custom workflow development, and data migration.

Operations-Focused Engineering: Demonstrated success in engineering leadership specifically focused on solving complex operational problems, workflow automation, and high-volume transaction/data processing.

Domain Expertise: Deep domain knowledge of global Anti-Money Laundering (AML), Know Your Client (KYC) regulations, and compliance frameworks.

People Management: Extensive experience managing multi-disciplinary global teams (software engineers, product managers, data scientists, and architects) and managing substantial technology budgets.

Stakeholder Management: Exceptional communication and partnership skills, with a proven ability to influence and collaborate with Managing Directors across Business, Operations, Compliance, and Risk.

Bachelor’s degree/University degree or equivalent experience

Master’s degree preferred

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