Water Processing Clerk

Responsible for receiving meter cards and editing for data input which supports the accurate and timely preparation and mailing of regular Water billings. Determine and perform cancellation of estimated or inaccurate billings, related penalty adjustment and transfers and immediate re-billing. Responsible for verifying and refunding overpaid accounts for the Section. Perform computerized data input when necessary. Responsible for scheduling appointments with consumers requiring meter readings and the maintenance of owner/tenant contract program. Receive mail, telephone and counter inquiries, interpret, research and provide follow up.

Responsible for receiving and editing meter cards read by meter reading staff and consumers and preparing the data for accurate computer input. Receive readings by telephone, initiated by notice left at property and edit for input. Determine and perform necessary maintenance input of pertinent information on water accounts. Ascertain properties to re-visit for checking and notify meter reading staff of appointments necessary to attend to obtain actual readings to re-bill.

Verify and execute bill cancellations and immediate re-billing, perform transfer adjustments and related penalty cancellations. Prepare and verify batch entries and listings and send bills to homeowners.

Receive written requests, verify and process adjustments resulting in refund of overpayments. Send correspondence and perform follow up.