Water Efficiency Coordinator

We are looking for an enthusiastic and highly organised coordinator who enjoys variety and takes pride in keeping people, information and activities running smoothly. You may come from an administration, coordination, customer service or business support background, and you will be confident managing several priorities while maintaining strong attention to detail.

You will have excellent communication and customer service skills, with the confidence to act as a first point of contact for customer enquiries, liaise with colleagues across the business and follow actions through to completion. You will be comfortable working independently as well as collaboratively and will bring a positive, proactive approach to supporting a new and developing service.

Strong Microsoft Office skills are essential, particularly across Excel, Word, Outlook, Teams and PowerPoint, alongside experience of maintaining accurate records and managing data. Experience using CRM, scheduling, workforce management or database systems would be advantageous , as would experience producing reports or supporting field-based and customer-facing teams.

Previous experience in the water industry, utilities, environmental services or sustainability programmes would be useful, but it is not essential. We are most interested in your organisational ability, customer focus, willingness to learn and enthusiasm for contributing ideas that improve service delivery.

Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability and service excellence. With £7.8bn planned investment for 2025-30, this is an opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at an exciting stage as we develop our in-house Water Efficiency Audit service and expand the work we do to help customers reduce their water use. This role offers the chance to support a broad programme, build valuable experience and make a practical contribution to water resource resilience and the environment.

At Southern Water, diversity and inclusion are core values. We actively encourage applications from all backgrounds and are committed to fostering an environment where every individual is empowered to succeed.

If you are an organised, customer-focused all-rounder who would enjoy bringing energy and structure to a growing programme, we would love to hear from you. Apply now to join our Water Efficiency Team.