Warehouse Supervisor

Job Summary

1. Operations Management

• Oversee receiving, storage, picking, packing, and shipping processes.
• Ensure timely and accurate fulfillment of orders.
• Monitor warehouse workflows to maximize efficiency and minimize errors.
• Maintain proper inventory levels and conduct regular cycle counts.

2. Team Supervision

• Lead, train, and motivate warehouse staff.
• Assign tasks, monitor performance, and provide feedback.
• Resolve employee issues and maintain a positive work environment.
• Schedule shifts and ensure adequate staffing.

3. Inventory & Quality Control

• Ensure accurate record-keeping using WMS (Warehouse Management System).
• Investigate and resolve discrepancies in stock levels.
• Implement quality checks to prevent damaged or incorrect shipments.

4. Safety & Compliance

• Enforce OSHA and company safety regulations.
• Conduct safety training and routine inspections.
• Maintain a clean, organized, and hazard-free warehouse.
• Ensure compliance with company policies and industry standards.

5. Reporting & Communication

• Prepare reports on inventory, productivity, and KPIs.
• Communicate with other departments (logistics, procurement, customer service).
• Report operational issues and recommend improvements.

Qualifications & Skills

• **Education:** High school diploma (required); Associate/Bachelor’s degree in logistics/supply chain (preferred).
• **Experience:** 5+ years in warehouse operations in last mile, with 3+ years in a supervisory role.
• **Technical Skills:** Proficiency in WMS, ERP systems (e.g., SAP), and MS Office.
• **Soft Skills:** Leadership, problem-solving, communication, and time management.
• **Certifications:** Forklift certification, OSHA training (a plus).
• **Physical Requirements:** Ability to lift heavy objects (50+ lbs) and stand for long periods.

Job Type: Full-time