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indeed

Waiter/Waitress

APRONS AND HAMMERS
Dubai, UAE
Full Time
Mid
Onsite
2 days ago
Customer ServiceMenu KnowledgeCommunicationTeamworkPresentation
Free

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Customer ServiceMenu KnowledgeCommunication
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Job Overview

  • A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Team Member experience while having extensive knowledge of menu offerings.

Responsibilities

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day's specials
  • Offer menu recommendations upon request
  • Communicate order details to the Kitchen Staff
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

Requirements

  • 2 to 4 years of successful multi unit leadership experience in full service environment
  • Multi national experience in the field of restaurants (GCC experience preferred)
  • Excellent presentation skills
  • Customer focus
  • Attentiveness and patience for customers
  • Take Responsibility

Work Location

  • Work Location: In person

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