Waiter / Waitress
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Key skills for this role
About the Role
Banyan Tree Doha is seeking a Waiter/Waitress to provide exceptional dining service in a luxury hotel setting. The role involves serving food and beverages, maintaining cleanliness, and ensuring guest satisfaction.
Key Skills for This Role
Responsibilities
- Read daily events, to acknowledge any VIP’s arrivals
- Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests
- Present children's menus when appropriate, and describe specials and alternative cuisine
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Utilize the POS system to ring up sales, print checks, close checks and complete cash out procedures
- Carry trays, bus and reset tables with linen, china, glass and silver
- Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager
- Follow cash and credit card procedures according to the guidelines of the accounting department
- Maintain a clean, neat and orderly restaurant throughout service
- Polish silver, refill salt, pepper and sugar, creamers, etc
- Ensure that work station is stocked with appropriate condiments at all times
- Report any guest comments regarding food and beverage to manager
Requirements
- Excellent communication skills
- Hands on and proactive approach
- Able to work autonomously and as part of a team
- Passion for food and beverage
- Excellent time management
- Strong organisational skills
Full Job Posting
Company Description
- We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
- By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
- Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels.
Job Description
- Read daily events, to acknowledge any VIP’s arrivals.
- Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
- Present children's menus when appropriate, and describe specials and alternative cuisine
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Utilize the POS system to ring up sales, print checks, close checks and complete cash out procedures
- Carry trays, bus and reset tables with linen, china, glass and silver
- Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
- Follow cash and credit card procedures according to the guidelines of the accounting department
- Maintain a clean, neat and orderly restaurant throughout service
- Polish silver, refill salt, pepper and sugar, creamers, etc
- Ensure that work station is stocked with appropriate condiments at all times
- Report any guest comments regarding food and beverage to manager
Qualifications
- Excellent communication skills
- Hands on and proactive approach
- Able to work autonomously and as part of a team
- Passion for food and beverage
- Excellent time management
- Strong organisational skills
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