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HPE Operations is our innovative IT services organization.
It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation.
Our teams collaborate to transform insight into innovation.
In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities.
Deploy the right technology to respond quickly to market possibilities.
Join us and redefine what’s next for you.
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.
What you'll do:
You’ll be responsible for resolving complex technical issues. You’ll do advanced troubleshooting of technical issues through remote sessions on customers’ sites, research, log analysis, and issue reproduction. You will be creating knowledge base articles, both for the internal Zerto audience and external to our customers.
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You will work closely with our customers on a daily basis. You will be part of the EMEA Zerto support team that provides the highest level of support in the EMEA region.
What’s in it for you? You will be part of a team that is critical to the success of Zerto, as it is the core collaboration point between support engineers, development, product, sales, and our customers. You will constantly learn new stuff and will be exposed to new technology/platforms and such as Azure/AWS/Google Cloud/Kubernetes and more! What you need to bring:
You have a minimum of 2+ years of experience in Enterprise\Datacenter software solutions support
Knowledge of TCP/IP, DNS, and other networking concepts.
Customer-focused and team-oriented.
Must have a passion for troubleshooting client problems and satisfying customer needs
Must be self-motivated, with a sense of urgency and efficiency, and a strong work ethic.
Excellent interpersonal skills
Excellent spoken and written English
Bonus if you have the following:
Experience with the VMware vSphere family
Experience in the MS Hyper-V product/solution
Experience in AWS virtualization
in Computer Science, Electrical Engineering, Math, or equivalent work experience
VCP certification
Cloud Computing experience
Computer Science degree
Linux or UNIX familiarity with the installation and configuration of Linux or UNIX operating systems & setup and operation of TCP/IP networking on Linux or UNIX systems
Understanding of storage subsystems.
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.
Global edge-to-cloud company advancing how people live and work.
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Mid · 2+ years experience
Hybrid
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