Virtualization Engineer

Administer and support VMware vSphere, ESXi, and vCenter environments.

Provision, configure, maintain, and optimize virtual machines and supporting infrastructure.

Perform vMotion and Storage vMotion operations to balance workloads and maintain system availability.

Monitor virtual infrastructure capacity, utilization, availability, and performance.

Identify resource constraints and performance bottlenecks and implement appropriate corrective actions.

Perform VMware upgrades, patching, migrations, hardware refreshes, and lifecycle management activities.

Support virtual infrastructure expansion, consolidation, and decommissioning projects.

Troubleshoot complex VMware, host, storage, networking, and virtual machine issues.

Participate in capacity planning and make recommendations regarding infrastructure resources and future requirements.

Administer and support enterprise Citrix XenApp / Virtual Apps and Desktops environments.

Manage Citrix farms/sites, published applications, policies, user environments, and associated infrastructure.

Publish and maintain applications and ensure reliable application delivery to end users.

Install, configure, patch, and upgrade Citrix components and supporting technologies.

Monitor Citrix environments using ControlUp, Citrix Director, and/or similar monitoring tools .

Analyze session performance, resource utilization, application responsiveness, and user experience.

Troubleshoot complex user access, authentication, session, profile, and application performance issues.

Conduct root-cause analysis and implement permanent corrective solutions for recurring problems.

Maintain Citrix configurations and policies in accordance with enterprise security and operational standards.

Respond to infrastructure incidents, service requests, problems, and planned changes through established ticketing and escalation processes.

Monitor infrastructure health and proactively identify potential availability or performance issues.

Troubleshoot and resolve production-impacting incidents while meeting established SLA requirements.

Coordinate with server, storage, network, security, application, and other infrastructure teams to resolve complex technical issues.

Participate in structured change management processes for production infrastructure.

Perform system upgrades, migrations, maintenance, and decommissioning activities with appropriate testing and rollback procedures.

Participate in a 24x7 on-call rotation for high-severity and production-impacting incidents.

Support scheduled maintenance activities that may occasionally occur outside normal business hours.

Create and maintain detailed technical documentation, including runbooks, standard operating procedures (SOPs), system configurations, troubleshooting procedures, and knowledge-base articles .

Document incident resolutions and root-cause findings to improve future troubleshooting and operational efficiency.

Identify opportunities to automate repetitive infrastructure administration and support activities.

Follow ITIL-based incident, problem, request, and change management practices.

Opportunity to work with cutting-edge IT solutions and services.

Collaborative and supportive team environment focused on professional growth.

Comprehensive benefits package, including health insurance, 401(k), and paid time off.

Access to ongoing training and development resources.