VIP Relationship Manager
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Key skills for this role
Role Overview
OKG is looking for a VIP Relationship Manager to drive growth in the MENA region by acquiring new VIP clients and building long-term relationships with existing high-value clients. The role involves strategic outreach, client profiling, and a deep understanding of trading needs.
Key Skills for This Role
Full Job Posting
Overview
OKG is looking for a VIP Relationship Manager to drive growth in the MENA region by acquiring new VIP clients and building long-term relationships with existing high-value clients. The role involves strategic outreach, client profiling, and a deep understanding of trading needs.
What You'll Be Doing
- Identify, engage, and onboard prospective VIP clients across the MENA region while serving as the primary point of contact for an existing portfolio.
- Build and strengthen client relationships through strategic outreach, consistent communication, client profiling, and a deep understanding of their trading needs.
- Develop a strong pipeline of high-value prospects through market intelligence, industry networks, referrals, events, and other relevant channels.
- Guide prospective and existing clients through OKX's product offerings, VIP structure, onboarding journey, and platform updates.
- Drive revenue growth by converting new opportunities, increasing engagement across existing accounts, and identifying ways to scale business partnerships.
- Collaborate with stakeholders across growth, product, and BI teams to support client acquisition and deliver optimal experiences throughout the client lifecycle.
- Contribute to regional growth strategies and actively participate in online and offline marketing activities, client engagements, and industry events.
What We Look For In You
- 4+ years of experience in business development, account management, VIP sales, or client services within cryptocurrency, finance, FX, or a related field.
- Proven track record of acquiring VIP or high-value clients and successfully managing and growing client portfolios.
- Strong relationship-building, prospecting, negotiation, and closing skills.
- Strong analytical and problem-solving skills with a data-driven approach to pipeline development and portfolio growth.
- Experience working with trading platforms or exchanges is highly advantageous.
- Fluency in English.
- Open to business travel across MENA and other regions as required.
Skills
- Business Development
- Account Management
- Client Services
- Relationship Building
- Prospecting
- Negotiation
- Client Profiling
- Data-Driven Approach
- Trading Platforms
- English
- Arabic
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