Victim Liaison Officer
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Key skills for this role
About the Role
The Office of the Director of Public Prosecutions (ODPP) Queensland is seeking dedicated individuals to join as Victim Liaison Officers. You will support victims of violent crimes by providing information, referrals, and administrative assistance throughout the criminal justice process.
Key Skills for This Role
Responsibilities
- Initiate contact with victims of violent crimes, providing them with clear information about ODPP processes and referring them to appropriate support agencies.
- Maintain accurate and detailed records of correspondence, court applications, and the outcomes of court actions.
- Conduct routine correspondence with victims, police officers, legal practitioners, and court staff to ensure effective communication and case management.
- Maintain a thorough and reliable bring up system to track and manage matters efficiently.
- Liaise with the Queensland Police Service, legal practitioners, court officers, government bodies, victims, and their families, both in person and over the phone.
- Compile statistical reports and returns to support operational and strategic decision making.
- Provide administrative and operational support to Crown Prosecutors and Legal Officers as required.
Requirements
- Strong organisational skills to manage competing priorities and effectively address the needs of victims of crime.
- Sound understanding of the criminal justice system and the unique needs of victims of crime.
- Excellent interpersonal and communication skills (both oral and written) to build and maintain relationships with a diverse range of stakeholders.
- Ability to work autonomously or as part of a team to achieve positive outcomes.
- High level of professionalism, integrity, and discretion in managing sensitive and confidential information.
Full Job Posting
About the Opportunity
- Are you passionate about supporting victims of crime and ensuring they are informed and supported throughout the criminal justice process? The Office of the Director of Public Prosecutions (ODPP) is seeking expressions of interest from dedicated and organised individuals to join our team of Victim L
- This is an opportunity to make a meaningful difference in the lives of victims of violent crimes while contributing to the effective administration of justice in Queensland.
About ODPP
- The Office of the Director of Public Prosecutions (ODPP) is a vital part of Queensland's justice system, representing the State in prosecuting criminal matters across courts such as the High Court of Australia, Supreme Court, District Court, and more.
Recruitment Details
- This is a continuous recruitment pool to fill various permanent and fixed term temporary vacancies within Victim Liaison Services with the Office of the Director of Public Prosecutions.
- Initial contracts are three to six months with possibility of extension.
- Applications will remain current for 12 months.
- Applications will be reviewed and considered as vacancies are identified.
- The submission of an application to this applicant pool does not guarantee an offer of employment.
As a Victim Liaison Officer, You Will
- Initiate contact with victims of violent crimes, providing them with clear information about ODPP processes and referring them to appropriate support agencies.
- Maintain accurate and detailed records of correspondence, court applications, and the outcomes of court actions.
- Conduct routine correspondence with victims, police officers, legal practitioners, and court staff to ensure effective communication and case management.
- Maintain a thorough and reliable bring up system to track and manage matters efficiently.
- Liaise with the Queensland Police Service, legal practitioners, court officers, government bodies, victims, and their families, both in person and over the phone.
- Compile statistical reports and returns to support operational and strategic decision making.
- Provide administrative and operational support to Crown Prosecutors and Legal Officers as required.
What We're Looking For
- Demonstrate strong organisational skills to manage competing priorities and effectively address the needs of victims of crime.
- Have a sound understanding of the criminal justice system and the unique needs of victims of crime.
- Possess excellent interpersonal and communication skills (both oral and written) to build and maintain relationships with a diverse range of stakeholders, including police officers, legal practitioners, government officers, community groups, victims, and their families.
- Be able to work autonomously or as part of a team to achieve positive outcomes.
- Exhibit a high level of professionalism, integrity, and discretion in managing sensitive and confidential information.
Why join us?
- This is more than a role; it's your opportunity to engage with some of the state's most pressing legal matters while making a genuine difference in the community.
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