Veterinary Client Service Representative at Ethos Veterinary Health — Dartmouth, CAN | Base Career

Full Job Posting

$19.00–$25.00 per hour, based on experience, skills, and assessment
Three 12-hour shifts per week Weekday shifts: 5:00 p.m. – 8:00 a.m. Weekend coverage: Friday 5:00 p.m. – Monday 8:00 a.m.
Weekday shifts: 5:00 p.m. – 8:00 a.m.
Weekend coverage: Friday 5:00 p.m. – Monday 8:00 a.m.
Includes a combination of day, evening, and overnight shifts
Flexibility to support hospital scheduling needs
Opportunities for career advancement and continuing education
Supportive work culture fostering collaboration and growth
CE Allowance + Uniform Allowance

Access to VetBloom for RACE-approved continuing education and training
Partnership with Penn Foster Veterinary Technology Program, including scholarship opportunities
Welcome clients and patients with professionalism, empathy, and compassion
Deliver an exceptional client experience from arrival through discharge
Answer and manage a multi-line phone system while prioritizing urgent situations
Provide clients with timely updates regarding patient status and expected wait times
Prepare treatment estimates and accurately process payments
Assist with patient admissions, discharges, and medical record documentation
Maintain accurate client records using the hospital's electronic medical record system
Support veterinarians and veterinary teams through effective communication and coordination
Maintain a clean, organized, and welcoming hospital environment
Perform additional administrative and client service responsibilities as needed

Veterinary Client Service Representative