Vetera Support Coordinator | Fixed Term Contract | Greencross Pet Wellness Company

We're looking for someone who thrives in a fast-paced environment and enjoys bringing clarity and structure to complex situations.

You will ideally bring:

Experience in a service desk, application support, project support, operational support or ticket coordination role

Strong organisational skills and the ability to manage multiple priorities simultaneously

Excellent problem-solving and investigative skills

Outstanding attention to detail and follow-through

Strong written and verbal communication skills

Confidence engaging with both operational and technical stakeholders

Experience using ticketing or service management platforms

Veterinary, healthcare or multi-site operations experience

Experience working with practice management, billing or operational systems

Experience with Vetera or RxWorks

Clinical or veterinary industry exposure

Be part of a significant digital transformation project across one of Australia's leading veterinary networks

Flexible hybrid working arrangements

Work alongside passionate veterinary and business professionals

Opportunity to influence support processes and ways of working

Make a meaningful impact on clinic teams and patient care outcomes

Potential for role extension beyond the initial project term

At Greencross Vets, our people are at the heart of everything we do. We foster a supportive and collaborative culture where innovation, continuous learning and teamwork are encouraged every day.

If you're a highly organised coordinator who enjoys problem solving, stakeholder engagement and supporting teams through change, we'd love to hear from you.

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