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New Westminster, British Columbia, Canada Abbotsford, British Columbia, Canada
We welcome applications from all qualified job seekers. Should you require accommodations throughout the application or hiring process, please don’t hesitate to contact accessibility_services@icbc.com , as we are committed to ensuring a seamless and accessible experience for all candidates.
Closing date: September 18, 2026
Position Highlights
We are looking for proactive, detail-oriented individuals to join our team and provide administrative and customer service support. In this role, you will prepare, document, and photograph vehicles for sale, assist customers with retrieving personal belongings, and manage accurate records and inventory. Your knowledge of vehicle specifications, organizational skills, and dedication to safety and customer service will be essential for success in a fast-paced, service-oriented environment.
Your responsibilities may include:
Prepare Salvage for Sale
Washes vehicle and performs light interior detailing as required. Removes after -market products, license plates, personal belongings and garbage from vehicle. Ensures all keys, fobs or cards are secured with the vehicle. Performs engine start/run test and drive testing. Tests and checks condition of engines and batteries. Takes photographs for use in sale listings. Catalogues vehicle specifications and damage in written and visual media to generate accurate product descriptions.
Customer Service
Assists customers in retrieving personal belongings from salvage vehicles. May be required to escort customer or unlock vehicle so they can gain access. Explains salvage and vehicle disposal policies and procedures in understandable terms.
Records
Enters and updates system records and documentation related to salvage. Verifies correct match of vehicle identification number to claims file information. Maintains and updates salvage inventory data.
Position Requirements
Knowledge/Technical Skills
of relevant department policies and procedures as they pertain to salvage and disposal of motor vehicles
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of motor vehicle makes, models, years, fuel types, mechanical and electrical parts, and equipment
of occupational health and safety safe work procedures to connect and disconnect vehicle batteries and perform ‘engine starts’ and ‘run and drive’ testing of applicable salvage vehicles
of the relevant computer applications and databases to enter, edit and retrieve data
of basic digital camera/handheld touchscreen devices and image capturing to capture vehicle condition
Analytical/Problem Solving Skills
to inspect vehicles and equipment and determine action required to prepare for sale
to capture appropriate images and written descriptions of vehicles to be listed
to ensure accuracy and relevance when recording vehicle details
Communication/Interpersonal Skills
to explain salvage and vehicle disposal policies and procedures to internal and external contacts and customers
to provide courteous customer service when returning belongings and responding to other inquires and required
Organization Skills
to categorize and classify notes and images in relevant computer systems
to work independently on assigned tasks
to follow procedures and instructions while carrying out tasks
Physical/Concentration Ability
to be alert to surroundings and personal safety while working around vehicles
to bend, kneel and crawl in tight spaces to take photos
to lift and remove vehicle parts and other times from vehicles
Work Environment
exposure to all weather conditions
exposure to noise, dirt and dust when working with vehicles
requires use of personal protective equipment
Licensing/Accreditation (where applicable)
Must meet the provincially legislated requirements of the Criminal Records Review Act (CRRA).
Due to the specific nature of the work, the following will be required: valid BC Driver’s license
About us:
At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025 to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.
Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.
Collaborative: We include different perspectives to reach our common goals.
Supportive: We seek to understand to meet diverse and evolving needs.
Straightforward: We simplify the complex to make things easier.
Knowledgeable: We gain knowledge through experience and learning to make informed decisions.
Work arrangements defined:
Resident – you will work at your primary in-office headquarters on all scheduled work days.
Only candidates legally entitled to work in Canada will be considered for this position.
#IND1
Provincial Crown corporation providing compulsory and optional auto insurance, driver licensing, and vehicle registration for British Columbians.
Visit company websiteJobs and hiring trendsCAD 48885.2-52561.6 yearly / year
Full Time, Temporary
Entry
Onsite
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