oracle
UX Content Consultant
UniSuper
Melbourne, AUS
Full Time, Contract
Senior
Hybrid
Discovered 3 days ago
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About Us
UniSuper is a workplace where highly skilled professionals are empowered to Think Great and deliver exceptional retirement outcomes for our members. With a culture grounded in accountability, collaboration and care, your work contributes directly to members’ long term financial security.
Apply your UX content expertise to improve the digital experiences that help our members and prospective members make informed decisions.
The role
The key focus of this role is delivering clear, useful and accessible content across our website, app and member portal. You will contribute to high-quality digital experiences and improve content using analytics, user research and insights.
Deliver user-centred content for members and prospective members
Contribute to prototypes, wireframes and information architecture
Deliver accurate, relevant and clear content with stakeholders
Analyse content, research and data insights
Improve content structure, clarity and accessibility
Apply compliance requirements, digital best practice and WCAG 2.2 guidelines
About you
You are an experienced writer, journalist or editor who enjoys solving complex content challenges for digital audiences. You collaborate effectively with stakeholders and apply evidence to improve customer experiences.
Strong writing, journalism or editorial skills
Knowledge of information architecture and content hierarchy
Experience simplifying technical or complex digital content
Experience delivering data-driven content for apps and portals
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