UX Content Consultant

UniSuper is a workplace where highly skilled professionals are empowered to Think Great and deliver exceptional retirement outcomes for our members.

With a culture grounded in accountability, collaboration and care, your work contributes directly to members’ long term financial security.

Apply your UX content expertise to improve the digital experiences that help our members and prospective members make informed decisions.

The role

The key focus of this role is delivering clear, useful and accessible content across our website, app and member portal.

You will contribute to high-quality digital experiences and improve content using analytics, user research and insights.

• Deliver user-centred content for members and prospective members
• Contribute to prototypes, wireframes and information architecture
• Deliver accurate, relevant and clear content with stakeholders
• Analyse content, research and data insights
• Improve content structure, clarity and accessibility
• Apply compliance requirements, digital best practice and WCAG 2.2 guidelines

About you

You are an experienced writer, journalist or editor who enjoys solving complex content challenges for digital audiences.

You collaborate effectively with stakeholders and apply evidence to improve customer experiences.

• Strong writing, journalism or editorial skills
• Knowledge of information architecture and content hierarchy
• Experience simplifying technical or complex digital content
• Experience delivering data-driven content for apps and portals
• Understanding of design systems, style guides and content management systems
• Tertiary qualifications in journalism, communications, digital media or a related field

UniSuper believes that the best way to achieve great things is when we come together and collaborate.

Therefore, we ask you to be able to commit to 60% of your time in office.

It should go without saying, but at UniSuper, we value and celebrate diversity and inclusion.

We believe that a variety of perspectives, backgrounds, interests, abilities, and skills is crucial for delivering great retirement outcomes for our members.

We invite you to apply for the roles that suit your career aspirations, even if you don’t meet all the requirements.

If you feel you have the experience and skills required for this role, please apply!

Think Great.

Create Great.