University Registrar
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Key skills for this role
About the Role
Ajman University seeks a senior University Registrar to lead strategic and operational management of student records, registration, academic scheduling, and degree certification. The role ensures compliance with MOHESR and CAA regulations, oversees the Ellucian Banner SIS, and supports academic governance.
Key Skills for This Role
Responsibilities
- Oversee the full student lifecycle processes: admission record activation, registration, add/drop, withdrawal, and progression tracking
- Ensure accuracy, security, and audit readiness of student academic records
- Manage transcripts, degree audits, and enforce approved study plans
- Validate graduation eligibility in strict adherence to approved credit hours and program requirements
- Ensure institutional compliance with MOHESR, CAA, and applicable international accreditation requirements
- Lead the management and continuous enhancement of the Ellucian Banner Student Information System
- Oversee academic calendar development in alignment with MOHESR directives
- Supervise graduation audits and ensure compliance with all degree requirements
- Provide accurate academic data and analytics to support planning, KPIs, rankings, and decision making
- Lead the Registrar’s Office, ensuring high service standards, efficiency, and compliance
Requirements
- Master's degree in Higher Education Administration, Business Administration, or related field
- Minimum 10 15 years of progressive experience in higher education administration
- At least 5 years in a senior registrar or academic services leadership role
- Strong working knowledge of MOHESR and CAA regulatory frameworks
- Proven experience with Ellucian Banner or equivalent SIS
- Excellent leadership, analytical, and communication skills
- Arabic language is an advantage
Full Job Posting
Position Summary
- The University Registrar is a senior academic administrator responsible for the strategic leadership and operational management of student records, registration services, academic scheduling, and degree certification at Ajman University.
Key Responsibilities
- Oversee the full student lifecycle processes: admission record activation, registration, add/drop, withdrawal, and progression tracking.
- Ensure accuracy, security, and audit readiness of student academic records in line with local and international standards.
- Manage transcripts, degree audits, and enforce approved study plans as per CAA authorized program structures.
- Validate graduation eligibility in strict adherence to approved credit hours and program requirements.
- Ensure institutional compliance with MOHESR, CAA, and applicable international accreditation requirements.
- Maintain and update academic regulations, ensuring alignment with approved program specifications and Outcome Based Framework (OBF) principles.
- Serve as the Registrar representative to academic governance bodies (e.g., University Council, Academic Council, Curriculum Committees).
- Support external audits, accreditation reviews, and CAA reporting requirements.
- Lead the management and continuous enhancement of the Ellucian Banner Student Information System and related platforms (e.g., CRM Advise, Moodle integration).
- Ensure data integrity, system security, and compliance with institutional data governance standards.
- Drive process automation and digital transformation initiatives across registration and academic services.
- Oversee academic calendar development in alignment with MOHESR directives.
Qualifications & Experience
- Master’s degree in Higher Education Administration, Business Administration, or a related field.
- Minimum 10–15 years of progressive experience in higher education administration, including at least 5 years in a senior registrar or academic services leadership role.
- Strong working knowledge of MOHESR and CAA regulatory frameworks (essential).
- Proven experience with Ellucian Banner or equivalent SIS; experience with advising/CRM systems is an advantage.
- Demonstrated experience in academic governance, compliance, and accreditation processes.
- Excellent leadership, analytical, and communication skills (Arabic is an advantage).
Core Competencies
- Regulatory compliance (MOHESR/CAA) and academic governance
- Outcome based education and program integrity oversight
- Data governance, analytics, and institutional reporting
- Digital systems leadership
- Operational excellence and process control
- Stakeholder engagement and cross functional coordination
- Change management and continuous improvement
Reports To
- Vice Chancellor for Academic Affairs (VCAA)
Location
- Ajman University, UAE
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