UI/UX Product Designer

Partner closely with Product Managers and Engineers throughout the product lifecycle

Contribute to product discovery, solution design, prioritisation, and scope discussions

Challenge assumptions, ask questions, and bring fresh ideas to product conversations

Collaborate with Delivery, Support, and Commercial teams to understand user challenges and operational requirements

Help ensure design decisions balance customer value, business outcomes, and technical feasibility

Identify opportunities to introduce AI-assisted tools and workflows that improve research, design, and product development processes

Stay current with evolving design trends, technologies, and best practices

Contribute to the ongoing maturity of design capability within the business

Help shape how design is embedded within a growing product-led organisation

Who you are...

A user-focused designer who enjoys solving complex problems through thoughtful, practical design

Comfortable taking ownership and working independently while collaborating effectively with cross-functional teams

Curious, proactive, and always looking to understand the "why" behind user behaviours and business requirements

Confident working in ambiguity and able to transform loosely defined challenges into structured solutions

A strong communicator who can clearly explain design decisions to both technical and non-technical audiences

Comfortable balancing multiple priorities while maintaining attention to detail and quality

Collaborative and pragmatic, with the confidence to challenge constructively when needed

What makes you, you...

Experience designing B2B SaaS products, including dashboards, portals, administration tools, or data-rich business applications

Experience designing consumer-facing mobile applications for Android and/or iOS platforms

Experience delivering user-centred design solutions from discovery through to implementation

Experience creating wireframes, prototypes, design systems, and production-ready UI designs

Experience collaborating closely with Product Managers, Engineers, and other stakeholders throughout the product lifecycle

Experience working independently or as part of a small design function

Experience within telecoms, fintech, security, or other regulated industries

Experience designing AI-enabled product experiences or integrating AI capabilities into products

Experience conducting user research, usability testing, interviews, or analytics-led discovery activities

Experience defining user personas, behavioural segments, or customer cohorts across multiple user groups

Experience contributing to or establishing design systems and component libraries

Strong understanding of UX principles, information architecture, interaction design, accessibility, and usability best practices

Understanding of modern mobile design principles and platform guidelines for Android and/or iOS

Understanding of modern SaaS and web application design patterns

Awareness of the relationship between design decisions, technical implementation, and development effort

Understanding of user-centred design methodologies and research techniques

Familiarity with AI-assisted tools and technologies that support research, design, and collaboration

Immediate participation in our pension scheme.

Private medical insurance for you and your family from day one.

Income protection and life insurance for peace of mind.

Hybrid working arrangements to support your lifestyle.

An open holiday policy with no upper limit—take the time you need, when you need it.

Support for volunteering and causes that matter to you.

Opportunities for professional development and career progression.

Exposure and interaction with global teams.

A commitment to diversity, equity, and inclusion.

A collaborative environment where your voice is valued and your wellbeing is prioritised.

The chance to work on technology that drives global economic inclusion and makes a real difference in people’s lives.

#LI-Hybrid

Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge .