Treasury Application Support Engineer

Support our Treasury team across repurchase agreement trading, margin, and stock loan workflows in a fast-moving front-office environment

Proactively identify and resolve highly complex and business-critical production issues with urgency by diagnosing root causes, coordinating fixes, and keeping stakeholders informed through completion

Monitor mission-critical workflows, data feeds, and scheduled processes to ensure service levels are met throughout the trading day

Analyze application and data issues that affect financing, margin, and borrow activity, and drive timely remediation with technology partners

Partner with development teams to translate recurring support themes into clear requirements, priorities, and durable platform improvements

Support Margin and Stock Loan teams by ensuring applications, reports, and data flows are available and accurate

Coordinate application releases by validating changes, completing post-deployment checks, and confirming production readiness with business users

Improve support processes by creating runbooks, strengthening controls, and identifying opportunities to reduce manual intervention

Collaborate across global Technology and Treasury teams to support business continuity, incident response, and reliable service delivery

Provide off-hours support, including weekends, as required

5+ years of industry experience in a front-office support role

Bachelor’s degree or formal training in computer science or a related technical field

Strong understanding of fixed income products and financial markets workflows

Ability to manage multiple priorities in a dynamic, time-sensitive environment

Proficiency in database querying for data analysis, troubleshooting, and production issue investigation