Travel Reservations & Holiday Consultant
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Key skills for this role
About the Role
Seeking a Travel Reservations & Holiday Consultant to handle flight reservations using GDS, design customized holiday packages, and provide professional travel consultation. Requires sales and customer service skills.
Key Skills for This Role
Responsibilities
- Handle flight reservations, ticketing, reissues, and refunds using GDS platforms
- Design and sell customized holiday packages, tours, and travel experiences
- Provide professional travel consultation and destination recommendations
- Manage customer inquiries via phone, email, and walk in visits
- Coordinate hotel bookings, transfers, sightseeing tours, travel insurance, and visa services
- Achieve individual sales and revenue targets
- Deliver exceptional customer service and maintain long term client relationships
- Stay updated on airline promotions, travel regulations, and industry trends
Requirements
- Experience in travel reservations and holiday package design
- Proficiency in GDS platforms for flight reservations and ticketing
- Strong customer service and sales skills
- Knowledge of travel regulations and industry trends
Full Job Posting
Key Responsibilities
- Handle flight reservations, ticketing, reissues, and refunds using GDS platforms
- Design and sell customized holiday packages, tours, and travel experiences
- Provide professional travel consultation and destination recommendations
- Manage customer inquiries via phone, email, and walk in visits
- Coordinate hotel bookings, transfers, sightseeing tours, travel insurance, and visa services
- Achieve individual sales and revenue targets
- Deliver exceptional customer service and maintain long term client relationships
- Stay updated on airline promotions, travel regulations, and industry trends
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