Transformational Business Analyst – Canada Benefits Data & Integrations
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Key skills for this role
About the Role
General Motors is seeking a Transformational Business Analyst to manage Canada benefits data and integrations. The role involves process transformation, data quality, and integration support for benefits systems.
Key Skills for This Role
Responsibilities
- Execute assigned transformation and integration projects with high quality, timely deliverables
- Implement requested changes to existing or new programs, tools, and reports
- Conduct current state process analysis; document and refine business processes, data flows, and interactions with service provider systems
- Identify opportunities to simplify, standardize, and automate business processes
- Create end to end solutions for business processes, including documentation, training materials, and ongoing support
- Partner with business sponsors to define business requirements for new and/or enhanced data, reporting, and integrations
- Document business requirements and collaborate with business partners, TPAs, and IT on appropriate design decisions
- Create and co own functional specifications for new and/or enhanced data transmissions and interfaces
- Lead and facilitate functional specification review sessions with cross functional stakeholders
- Coordinate with GM Subject Matter Experts, GM IT, and TPAs to ensure comprehensive user acceptance testing and training plans
- Manage change controls to ensure successful transition of new or updated solutions into production
- Provide ongoing support to Benefits Operations for benefits related data and integration issues
Requirements
- Successful completion of a Bachelor’s degree in business, business analytics, statistics, computer science or a related field
- Demonstrated proficiency working with extremely large and complex data sets
- Strong analytical, organizational, and project management skills
- Ability to think creatively and strategically and translate strategy into executable plans
- Proven capability to manage multiple tasks and projects simultaneously in a fast paced environment
- Experience with project management, change management, and continuous improvement methodologies
- Demonstrated ability to present data, findings, and recommended actions/solutions to stakeholders at various levels
- Experience with Workday business processes and reporting
- Excellent written and verbal communication skills
- Proficiency in writing complex SQL queries
- Proficiency with MS Office, including MS Access
Full Job Posting
Job Description
- Transformational Business Analyst – Canada Benefits Data & Integrations
- This posting is for an existing vacancy within the organization and is open to new applications. (Backfill)
- Hybrid – This role is categorized as hybrid. The successful candidate is expected to report to the Oshawa Elevation Centre three times per week.
Key Responsibilities
- Execute assigned transformation and integration projects with high quality, timely deliverables.
- Implement requested changes to existing or new programs, tools, and reports.
- Conduct current state process analysis; document and refine business processes, data flows, and interactions with service provider systems.
- Identify opportunities to simplify, standardize, and automate business processes.
- Create end to end solutions for business processes, including documentation, training materials, and ongoing support.
- Stay current on benefits program changes, labor agreement changes, new technology, and evolving data requirements.
- Support new business processes and projects across Benefits Operations.
- Partner with business sponsors to define business requirements for new and/or enhanced data, reporting, and integrations.
- Document business requirements and collaborate with business partners, Third Party Administrators (TPAs), and IT on appropriate design decisions.
- Create and co own functional specifications for new and/or enhanced data transmissions and interfaces.
- Lead and facilitate functional specification review sessions with cross functional stakeholders.
- Coordinate with GM Subject Matter Experts, GM IT, and TPAs to ensure comprehensive user acceptance testing and training plans are developed and executed.
Canada Benefits Data & Integrations – Primary Focus
- Ensure data quality and reconciliation for Canadian benefits by reviewing daily Alight edit reports, CAAT change/full file error reports, and Kronos bypass reports.
- Complete weekly future dated termination checks.
- Monitor integrations during key annual events (e.g., contractual general wage increases, Advanced Comp salary updates).
- Lead semi annual/annual full reconciliations with Alight and annual status history reviews with CAAT.
- Lead analysis and defect management for Workday to vendor interfaces.
- Triage data vs. integration defects and partner with HR/LR business partners on required Workday corrections.
- Log, track, and prioritize integration defects; collaborate with IT on fixes and legal/regulatory change implementations.
- Develop test scenarios, enter test data, and validate output files to support defect resolution and enhancements.
- Serve as SME to Benefits, Payroll, HR, and Pension teams for Canadian benefits data flows.
- Investigate employee data transmitted to Alight, Canada Life, and CAAT and confirm employee status.
- Advise stakeholders on the impact of Workday changes on vendor integrations and downstream processes.
- Maintain reporting and business continuity readiness by extracting key Workday reports to OneDrive on a daily basis.
Qualifications
- Successful completion of a Bachelor’s degree in business, business analytics, statistics, computer science or a related field.
- Demonstrated proficiency working with extremely large and complex data sets.
- Strong analytical, organizational, and project management skills.
- Ability to think creatively and strategically and translate strategy into executable plans.
- Proven capability to manage multiple tasks and projects simultaneously in a fast paced environment.
- Experience with project management, change management, and continuous improvement methodologies.
- Demonstrated ability to present data, findings, and recommended actions/solutions to stakeholders at various levels.
- Experience with Workday business processes and reporting.
- Strong interpersonal skills and demonstrated ability to work effectively in a team environment.
- Excellent written and verbal communication skills.
Skills & Competencies
- Problem solving with strong analytical capabilities.
- Strategic thinking to translate program and process design into operational requirements.
- Broad understanding of systems, integrations, and connectivity to external vendors.
- Ability to work both independently and collaboratively with cross functional teams.
- Proficiency in writing complex SQL queries.
- Proficiency with MS Office, including MS Access.
- Strong consulting skills and ability to influence without direct authority.
- Strong communication, active listening, and stakeholder management skills.
- Comfort dealing with ambiguity and changing priorities; high degree of flexibility and organizational agility.
- Ability to prioritize and manage multiple tasks and projects without sacrificing quality.
- Highly collaborative work style with a focus on partnership and shared outcomes.
- Ability to evaluate the big picture and solve business problems, not just optimize individual metrics.
Compensation
- The salary range for this role is $97,800.00 to $146,600.00.
- The actual base salary will vary based on factors relevant to the position.
Benefits
- Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
- Healthcare, dental and vision benefits including health care spending account and wellness incentive.
- Life insurance plans to cover you and your family.
- Company and matching contributions to a Defined Contribution Pension plan.
- GM Vehicle Purchase Plan for you, your family, and friends.
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