oracle

Transaction Processing Associate

Conduent

USA

Onsite

Discovered Yesterday

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Position Summary

Leads and coordinates complex document imaging operations, including scanning workflow, work allocation, quality oversight, escalated exception resolution, and operational reporting.

Provides subject matter guidance, training, and process improvement support to ensure client accuracy, security, and turnaround requirements are met.

Key Responsibilities

Leads and coordinates daily image scanning workflow, work allocation, and coverage based on volume and priority.

Monitors scanning queues, turnaround time, productivity, and image quality; rebalances work to meet client requirements.

Performs final review and resolves escalated scanning, indexing, reconciliation, and image-quality exceptions.

Ensures batch control, chain-of-custody, secure document handling, and image retention procedures are followed.

Troubleshoots complex scanner or imaging software issues and coordinates support with internal teams or vendors.

Develops or updates scanning procedures and job aids; trains associates on equipment, systems, quality standards, and controls.

Required Skills

Advanced knowledge of document imaging, scanning workflows, indexing, validation, and quality-assurance processes.

Ability to coordinate workflow, prioritize production volumes, and allocate work.

Strong analytical, problem-solving, and exception-resolution skills.

Ability to train, mentor, and provide work direction to team members.

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Us?

Competitive compensation and benefits package
Career growth opportunities within banking operations
Professional development and training programs
Collaborative and supportive work environment

Opportunity to play a critical role in delivering exceptional banking services

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.

For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive.

In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.

The estimated salary range for this role is $34,560 - $51,840 annually.

Transaction Processing Associate

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