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Training Specialist, Mid

ASM Research
Remote, USA
Full-time
Mid · 4+ years experience
Remote
Discovered 1 weeks ago
LMSauthoring tools
Free

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Key Responsibilities

  • Perform training needs analyses and define role‑based learning objectives for diverse user groups such as end users, help desk, and technical staff.
  • Design and develop blended training solutions including classroom/virtual courses, e‑learning modules, simulations, exercises, job aids, and quick‑reference guides.
  • Convert complex technical concepts, workflows, and compliance requirements into clear, practical examples, scenarios, and case studies aligned to real program use cases.
  • Create and maintain reusable templates, storyboards, and content standards to keep training consistent across courses, releases, and delivery channels.
  • Configure and use learning management systems (LMS) to manage curricula, enrollments, automated assignments, and completion tracking, and to produce training metrics for stakeholders.
  • Facilitate training events (in‑person and virtual), manage learner engagement and discussions, and adjust delivery based on participant feedback and real‑time observation.
  • Evaluate training effectiveness using assessments, surveys, on‑the‑job performance checks, and adoption indicators; recommend and implement content and delivery improvements.
  • Partner with product owners, system administrators, and project teams to keep training synchronized with system changes, agile releases, and deployment timelines.
  • Support change‑management activities by coordinating training schedules, communications, and readiness activities related to new system or process rollouts.

Required Qualifications

  • Bachelor’s degree in Education, Training, Human Resources, IT, or a related field, or equivalent work experience.
  • Typically 4–7 years of experience in technical training, instructional design, or training and development.
  • Demonstrated proficiency with instructional design methodologies and adult‑learning principles.
  • Experience designing, developing, and delivering training for technical systems or complex business processes.
  • Strong communication, presentation, facilitation, and stakeholder‑management skills.
  • Ability to manage multiple training initiatives simultaneously and meet deadlines in a fast‑paced environment.

Preferred Qualifications

  • Experience working in federal or other highly regulated environments, including alignment of training with policy and compliance requirements.
  • Experience partnering closely with IT, systems administrators, or product teams to support frequent releases or system enhancements.
  • Familiarity with common e‑learning authoring tools and collaboration platforms used to create and deliver training content.
  • Relevant certifications (for example, CPTD, ATD credentials, or equivalent).

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