lever
Training Specialist
Protolabs
Maple Plain, USA
Full-time
Mid · 3+ years experience
Hybrid
Discovered 1 weeks ago
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Training Specialist!
The Training Specialist is a key driver of employee success, creating engaging learning programs that help teams confidently adopt new processes, technologies, and business initiatives. Partnering across the Customer Success Organization, this role develops impactful training, delivers effective communications, measures results, and champions continuous improvement. Through innovative learning experiences and a passion for enabling others, the Training Specialist ensures employees are informed, empowered, and ready to succeed in a rapidly evolving business environment.
What You Will Do:
- Design, develop, and maintain engaging training programs, job aids, and standard operating procedures in partnership with cross-functional teams.
- Deliver instructor-led, virtual, and self-paced learning experiences that drive employee readiness and performance.
- Lead training communications and change readiness activities to support successful adoption of new processes, systems, and business initiatives.
- Partner with leaders and project teams to assess learning needs, identify organizational impacts, and prepare teams for change.
- Manage training resources and knowledge repositories to ensure employees have easy access to up-to-date learning materials.
- Track, analyze, and report on training participation, effectiveness, adoption, and organizational readiness metrics.
- Collect employee and stakeholder feedback to identify opportunities for continuous improvement and enhance the learner experience.
- Recommend and implement improvements to training content, delivery methods, and communication strategies based on business needs and performance data.
What It Takes:
Bachelor's degree in Business, Education, Communications, Human Resources, or a related field, or equivalent experience.
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