Training Program Specialist

Responsibilities

• Essential Job Duties:
• Design, update, and deliver structured instructor-led, virtual, and hands-on training programs, including new employee onboarding, technical skills training, and recurring refresher courses.
• Create standardized training materials, presentations, job instructions (JIs), assessments, and competency evaluations.
• Partner with the Repair Shop, Engineering, OEMs, and the broader Liebherr network to build specialized training plans and support new operational capabilities.
• Coordinate and manage dedicated training personnel and on-the-job training (OJT) mentors.
• Ensure all training programs and records strictly adhere to AS9100, FAA, EASA, Customer-Specific, Regulatory, EHS and internal quality management standards.
• Establish and manage the FAA Aircraft Maintenance Technician (AMT) Awards Program.
• Audit and review trainer scan times, OJT record sheets, and qualification logs to verify training compliance.
• Support internal, customer, and regulatory audits by providing training evidence and audit-ready documentation.
• Manage employee qualification matrices, certifications, and retraining schedules.
• Measure training effectiveness and operational impact through assessments, floor observations, and performance metrics, implementing corrective actions as needed.
• Facilitate internal workgroups to identify process improvements, streamline workflows, and adopt modern training methodologies.
• Partner with external educational institutions to develop talent pipelines, practical training, and job-shadowing programs.

Competencies

Our Offer