Strong Knowledge in creating training and development programs in a variety of modalities- virtual, in-person, self-directed etc.- for a best-in-class learning experience that offers a blended learning approach
Ability to create an effective and inclusive training and development environment for all learners
Influence and Collaboration: Ability to work collaboratively, adapt to change and support others through training and development initiatives.
Data and Reporting: Strong analytical ability and attention to detail, using organized thinking and clear communication skills.
Decision Making: Able to make day-to-day decisions independently while understanding when to escalate or seek guidance.
Excellent verbal and written communication skills and self-starter attitude, with the ability to be tactful, clear and empathetic communicator.
Excellent facilitation skills, and attention to detail skills (to be able to proofread training materials).
Able to quickly learn customer specific technical applications to train end users
Candidate has a critical thinking approach to problem solve and is a forward thinker
Able to encourage, motivate and engage learners and stakeholders.
Accountable for their own commitments and deliverables, while supporting team priorities.
Able to manage relationships in a collaborative manner, with a wide range of stakeholder groups and personality types, applying diplomacy to reach win-win resolutions
Education and experience
Candidate should possess a university designation or a combination of experience and education
Candidate should have 3 to 5 years of relevant experience in training, learning and development, program coordination, facilitation or a related field.
Ideal candidate possesses the ability to read, speak and write in both English and French.
Advanced knowledge of Microsoft Office and Learning Management Systems.
Project coordination experience with a focus on training curriculum development is preferred.
Understanding of, or experience in, collision operations or equivalent experience.
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Requires strong attention to detail in addition to excellent written and verbal communication skills
Excellent ability to partner with colleagues and function as part of a small team delivering high volumes.
Continuous learner with an open mindset and comfortable learning from other team members and our licensees.
Travel requirements
Required travel expectation up to 15%, which may require overnight stays.
Other job specific requirements
Must have a valid Driver’s license and good standing
Benefits
Competitive Salary
Comprehensive Benefits Package
RRSP Options
Health Savings Account
Company laptop
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and will evolve as CSN continues to grow
CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, colour, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.
If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.