Strong knowledge of asynchronous and self-directed learning design and authoring with the ability to apply it across varied subject matter. Ability to create an effective and inclusive training and development environment for all learners
Influence and Collaboration: Ability to work collaboratively, adapt to change and support others through training and development initiatives.
Data and Reporting: Strong analytical ability and attention to detail, using organized thinking and clear communication skills.
Decision Making: Able to make day-to-day decisions independently while understanding when to escalate or seek guidance.
Excellent verbal and written communication skills and self-starter attitude, with the ability to be tactful, clear and empathetic communicator.
Able to quickly learn customer specific technical applications to train end users
Candidate has a critical thinking approach to problem solve and is a forward thinker
Able to encourage, motivate and engage learners and stakeholders.
Accountable for their own commitments and deliverables, while supporting team priorities.
Adaptable in their approach when working with a range of stakeholders and subject matter experts, and comfortable changing direction as input and priorities evolve.
Stays current with developments in learning technology, authoring tools and AI, and is open to adopting new methods and tools as they emerge.
Benefits
A university designation or an equivalent combination of education and experience, with 3–5 years in instructional design, eLearning development or learning technology.
Hands-on authoring experience: Articulate Rise and/or Storyline. Video tools such as Synthesia, Camtasia, Vyond, or equivalent.
LMS administration experience (Absorb, Docebo, Cornerstone, or similar - configuring courses, enrolments, automation, and reporting)
Experience developing or administering regulated/compliance training is considered an asset.
Bilingual in English and French considered an asset
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Requires strong attention to detail in addition to excellent written and verbal communication skills
Required travel expectation up to 15%, which may require overnight stays.
The environment for this role is fast paced and complex, involving urgent timelines, multiple competing priorities and negotiations with numerous external stakeholders and internal departments within CSN.
Other job specific requirements
Must have a valid Driver’s license and good standing
Competitive salary, benefits package, and bonus program