Support with the implementation of Consumer Duty requirements.
Consumer Understanding - Consumers are equipped to make good decisions. Information is made available at the right time and is understandable.
Price and Value – Products and services should be sold at a price that reflects their value. There should be no excessively high fees.
Products and Services – The firm’s products and services should be fit for purpose. The terms match the target consumer needs and products and services work as expected.
Consumer Support – Customer service should be responsive and helpful. It should be as easy to complain about or switch and cancel products or services as it was to buy them.
Job benefits
Early finish every Friday at 2:15pm and flexible working
28 days annual leave plus bank holidays, with an additional day off for your birthday
4x salary death-in-service cover
Up to 5 years income protection
5% employer-matched pension contributions
MediCash healthcare benefits, including 24/7 GP access, mental health support, and retail discounts
Ongoing learning and career development through the Radiant Academy
A supportive and collaborative culture where people genuinely enjoy working together
About Radiant Financial
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