Training and Development Manager

• Minimum 3 years of experience in sushi culinary, food manufacturing, food service, or franchise operations (training and development experience preferred).
• Post-secondary education and/or completion of a culinary program, along with related food-service experience, is an asset.
• Strong, demonstrated sushi-making and food-preparation skills, with the ability to teach and coach techniques to others.
• Proven ability to plan, design, and deliver effective hands-on training in fast-paced operational environments.
• Confidence working independently and taking ownership of initiatives, with the ability to lead projects from start to finish.
• Strong organizational and project management skills, including comfort with inventory, ordering, and administrative responsibilities.
• Strong problem-solving skills and adaptability in a fast-changing environment.
• Excellent communication, facilitation, and presentation skills (written and verbal); French and/or Asian language skills are an asset.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with e-learning or video training tools (Adobe Premiere Pro, After Effects, Photoshop) is an asset.
• Working toward or holding Food Handler Certification.
• Reliable access to a car and a valid driver’s license.
• Travel within Canada and the U.S. and work flexible hours — including evenings, weekends, and unplanned or extended schedules — to support training across multiple locations as business needs require.
• A positive, collaborative attitude and an eagerness to learn, grow, and take initiative.

• Ability to work in cold or refrigerated environments when required for training purposes.
• Ability to stand for extended periods during training sessions and Centre operations.
• Ability to lift and handle moderately heavy items (e.g., ingredients, equipment, supplies).
• Safe and confident handling of knives and kitchen equipment.
• Flexibility for evening, weekend, and travel-based work as business needs arise.

Why you should join our team:

• Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
• Competitive Rewards: Upon meeting eligibility criteria reap the benefits of a comprehensive compensation package with a car allowance, bonus plan, group health benefits, and retirement plans that recognize your outstanding contribution.
• Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
• Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
• Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.

For more information about Bento and our opportunities, please visit www.bentosushi.com .

We thank all applicants for their interest; however, only those candidates elected for an interview will be contacted.

Special consideration will be given to applicants with previous experience working as a; Training Manager, Operations Training Manager, Training and Compliance Manager, Corporate Trainer.

We are committed to providing accommodations for persons with disabilities.

If you require accommodation, we will work with you to meet your needs.