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Key skills for this role
Conduct Know Your Customer (KYC) reviews of customers, resellers, distributors, partners, vendors, and other third parties.
Review customer ownership structures, corporate affiliations, beneficial ownership information, and geographic presence.
Assess customer-provided information for completeness and identify potential red flags.
Support enhanced due diligence investigations when elevated risks are identified.
Maintain accurate records of KYC reviews and associated compliance determinations.
Restricted Party Screening
Perform restricted-party screening using Descartes and other approved screening tools.
Screen customers, end users, vendors, financial institutions, intermediaries, resellers, distributors, and other transaction participants against applicable sanctions and restricted-party lists.
Review and resolve potential screening matches.
Coordinate escalation of possible sanctions or export-control concerns.
Ensure screening is conducted at required points throughout the transaction lifecycle, including new transactions, customer updates, renewals, and other triggering events.
Review sales opportunities and transactions for export control and sanctions compliance concerns.
Verify customer locations, end users, end uses, and transaction details.
Identify transactions involving elevated-risk countries, entities, government organizations, or industries.
Support review of reseller, distributor, and channel partner transactions.
Work with Sales Operations and Legal teams to resolve compliance-related questions before transactions proceed.
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Export Compliance Operations
Support routine EAR and ITAR compliance activities.
Review requests involving international shipments, software access, demonstrations, evaluations, training, and customer engagements.
Assist with export authorization tracking and record maintenance.
Monitor compliance queues and ensure timely completion of required reviews.
Maintain trade compliance databases, logs, and other operational records.
Compliance Documentation and Reporting
Maintain organized records supporting compliance reviews and screening decisions.
Prepare routine metrics, reports, and dashboards relating to compliance activities.
Assist with internal audits and compliance assessments.
Support responses to internal and external information requests.
Help maintain compliance procedures, work instructions, and training materials.
Cross-Functional Collaboration
Partner with Sales, Customer Success, Finance, Procurement, Human Resources, IT, and Legal teams.
Provide guidance regarding routine compliance procedures and screening requirements.
Escalate unusual, complex, or higher-risk transactions to senior compliance personnel.
Assist with employee training and awareness initiatives.
Bachelor's degree in Business, International Relations, Political Science, Criminal Justice, Supply Chain, Finance, Law, Public Policy, or a related field.
Experience in trade compliance, compliance operations, risk management, due diligence, investigations, legal operations, or a related field.
Strong analytical and problem-solving skills.
Exceptional attention to detail and organizational abilities.
Ability to manage multiple priorities and deadlines.
Strong written and verbal communication skills.
Proficiency with Microsoft Office, including Excel.
Experience conducting customer due diligence, KYC reviews, sanctions screening, or compliance reviews.
Familiarity with EAR, ITAR, OFAC sanctions regulations, or other trade compliance frameworks.
Experience using Descartes, World-Check, Dow Jones, or similar screening tools.
Knowledge of Salesforce, CRM systems, or case-management platforms.
Experience working in a legal, compliance, financial crime, risk, or regulatory environment.
Position Type : New Position
Canadian digital investigation software company helping public-safety agencies and enterprises acquire, analyze, and manage digital evidence.
Visit company websiteJobs and hiring trendsFull-time
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Remote
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