Senior Product Manager, Platform - Magnet One

About Magnet Forensics

Role Overview

Platform Areas

• Own account-level administration, including organization structures, user lifecycle, roles, permissions, entitlements, delegated administration, and audit trails.
• Own identity and access capabilities including SSO, directory-driven provisioning, multi-factor and session policy, service accounts, API credentials, and authentication migrations.
• Own order fulfillment, including entitlement provisioning, renewals, co-termination, trials, and commercial-system handoffs.
• Own deployment-site and regional-footprint decisions based on data residency, sovereignty, agency policy, latency, and service availability.
• Build business cases for regional expansion and determine sequencing based on demand and cost.
• Own internal tooling for support, customer success, and operations teams.

Cross-Functional Expectations

• Work directly with three or more engineering teams and their architects on design decisions.
• Talk to customer administrators regularly and bring their needs into the roadmap.
• Sequence work across teams and make tradeoff calls when platform investment competes with feature delivery.
• Define and monitor measures including provisioning success, time to first login, task completion, support volume, and deals unblocked by regional availability.
• Partner with sales engineering, security, support, revenue operations, and infrastructure.

What We’re Looking For

• Roughly 4 to 6 years of product management experience focused on platform, infrastructure, or B2B administrative capabilities.
• Hands-on engineering background earlier in the career, including comfort reading code and API contracts.
• Direct experience with identity and access management, multi-tenant account or organization modeling, permissions and authorization systems, or billing and entitlement provisioning.
• Enterprise or B2B SaaS experience, including exposure to security reviews and procurement.
• Ability to use pipeline and usage data to size opportunities and present defensible quantitative analysis.
• Demonstrated autonomy and sound judgment in running a product domain.
• Strong written communication for documenting platform decisions.
• Comfort working with customers in highly secured environments with narrow change windows.

Nice to Have Skills

• Experience introducing SSO or SCIM to a product that did not previously have it, including customer migration.
• Experience with data residency, sovereignty, or multi-region deployment decisions.
• Experience serving public-sector, regulated, or highly security-conscious customers.
• Experience building internal tooling for support and operations teams.
• Experience being the first product manager on a platform team.

Year-One Outcomes

• Within the first 90 days, build a clear picture of account administration and permissions issues, speak with customer administrators and stakeholders, and publish a prioritized problem inventory.
• By six months, establish a target model for organizations, roles, and permissions and define identity roadmap commitments.
• By twelve months, enable customer administrators to complete core tasks without support, reduce manual order-fulfillment intervention, and align engineering and commercial stakeholders on the roadmap.

Compensation

• The compensation range is CAD 132,000 to CAD 182,000 per year for the primary location.
• An additional listed range is CAD 130,000 to CAD 180,000 USD per year.

How We Work

• Magnet Forensics uses a hybrid-flexible approach.
• Employees within a comfortable travel distance of an office occasionally work in person, typically from weekly to monthly depending on team needs.
• Most days, employees can choose the arrangement that works best while staying aligned with team goals.