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Tooling Operations Administrator (Remote)
Signet Jewelers
Remote, USA
Full-time
Mid
Remote
USD 50000-70000 yearly / year
Discovered 2 weeks ago
Redwood RunMyJobs (RMJ)WindowsLinuxITSMAI
Free
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Redwood RunMyJobs (RMJ)WindowsLinux
Role Overview
The Tooling Operations Administrator is responsible for the administration, operational support, maintenance, and reliability of enterprise platforms supported by the Tooling Operations team. This role will support the broader tooling portfolio, with a strong focus on Redwood RunMyJobs (RMJ) and enterprise batch processing. The ideal candidate will have strong RunMyJobs and production support experience, along with the ability to learn, administer, and support additional enterprise platforms. This role partners with application, infrastructure, security, vendor, and business teams to maintain reliable and effective technology services.
Key Skills for This Role
Redwood RunMyJobs (RMJ)WindowsLinuxITSMAI
Full Job Posting
POSITION SUMMARY
The Tooling Operations Administrator is responsible for the administration, operational support, maintenance, and reliability of enterprise platforms supported by the Tooling Operations team. This role will support the broader tooling portfolio, with a strong focus on Redwood RunMyJobs (RMJ) and enterprise batch processing. The ideal candidate will have strong RunMyJobs and production support experience, along with the ability to learn, administer, and support additional enterprise platforms. This role partners with application, infrastructure, security, vendor, and business teams to maintain reliable and effective technology services.
Technical Analysis
Analyze and troubleshoot complex technical issues across supported enterprise platforms, integrations, and dependencies.
Provide strong technical expertise in Redwood RunMyJobs (RMJ), including batch processing, scheduling, job chains, dependencies, monitoring, reporting, and failure recovery.
Perform root cause analysis for recurring platform and batch processing issues and recommend corrective actions.
Support the design, configuration, testing, and implementation of platform enhancements and integrations.
Identify opportunities to leverage AI and automation to improve troubleshooting, reduce repetitive activities, and increase platform reliability.
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