The Identity and Privilege Management Solution Architect

Work with the account management teams to provide real customer insights on how services are performing and perceived by the end user

Provide ad-hoc reporting to service lines when requested to support service improvement and transformation activity

Ensure documentation and training is current for how reporting, metrics and insights are created

Experience extracting, analyzing, and presenting data

Bachelor’s degree in Statistics or Mathematical components

Current practical experience of service management

Proven skills working across multiple groups in multiple regions

Knowledge in managing customer performance metrics

Demonstrated analytical and problem-solving skills with strong attention to detail

Demonstrated ability to manage multiple projects concurrently

Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.